Sales CRM

From Day 1 and ongoing, Focus will take leadership and responsibility for all components of your CRM system.

Working with you, we will assess your current CRM situation and make the necessary adjustments. Typically, our clients are experiencing one of these three CRM scenarios:

1. A good CRM that people are not using: Focus will drive the revitalization and continuous improvement of the functionality and usage of the CRM.
2. A bad CRM that people are not using: Focus will select, design, build, and implement a new CRM, and then drive continuous improvement and ongoing usage training.
3. No CRM: Focus will select, design, build, and implement a CRM, and then drive continuous improvement and ongoing usage training.

Focus Is a Certified Salesforce.com Partner

Salesforce.com is our preferred CRM platform. For our clients using Salesforce.com, we will take responsibility for:

For clients using other CRM platforms, we will take responsibility for everything except physical changes to the system, which will require client or third-party resources.